Item Condition Guide
NEW
A brand-new, unused, and unworn item that is in the original packaging (such as the original box or case) and/or has the original price and barcode tags attached.
The majority of items offered for sale on Trovelle are brand new.
NEW WITHOUT TAGS
A brand-new, unused, and unworn item that is not in the original packaging or may be missing the original packaging materials (such as the original box or case). The original price and barcode tags may not be attached.
Eyewear such as eyeglasses and sunglasses marked "New without tags" may not include the original case or packaging. In such instance, a complimentary Trovelle™ hard case and faux suede cleaning cloth are included.
NEW WITH DEFECTS
A brand-new, unused, and unworn item that has slight cosmetic imperfections. May be missing the original packaging materials (such as the original box or case). The original price and barcode tags may not be attached.
Items in such condition are very rare, heavily discounted and marked for clearance.
SHOP WITH CONFIDENCE!
At Trovelle, we authenticate every item before it is offered for sale. Our authenticity standards are amongst the highest in the industry and is backed by a rigorous authentication process that is overseen by experts. We unconditionally guarantee that all products we offer are 100% authentic and as described. No fakes or reproductions of any kind. Simply put: No fake sh*t. It's all real.
In addition, most of the product photos and videos you see on product pages were taken in-house using best-in-class photography equipment to make sure that what you see is what you get.